“Customer reviews power the new world of marketing. 92% of customers are more likely to
purchase after reading a trusted review.” —G2 and Heinz Marketing, 2017. Reputation
management serves to create, cultivate and maintain your brand name and its good standing.
In the digital world, that means building a digital public image, one online review at a time, so
anyone searching for your brand finds 5-star reviews and positive customer experiences.